Antecedent Organizational Citizenship Behavior and Service Quality
This study aims to examine the antecedents of Organizational Citizenship Behavior and Service Quality. This study used an explanatory research approach, which aims to explain the causal relationship between the research variables and the test hypothesis. The population in this study were all employe...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Program Studi Administrasi Bisnis Fakultas Ilmu Sosial dan Ilmu Politik Universitas Merdeka Malang
2022-12-01
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| Series: | Jurnal Bisnis dan Manajemen |
| Subjects: | |
| Online Access: | https://jurnal.unmer.ac.id/index.php/jbm/article/view/8294 |