Comparison of Naive Bayes Method with Support Vector Machine in Helpdesk Ticket Classification
The technical support department or helpdesk department is a unit that requires a quick response in handling its tasks. The company's helpdesk team can consist of several individuals who know specific or specialized issues. Typically, technical problems are handled with an application that can...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Politeknik Negeri Batam
2023-11-01
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| Series: | Journal of Applied Informatics and Computing |
| Subjects: | |
| Online Access: | https://jurnal.polibatam.ac.id/index.php/JAIC/article/view/6376 |