Predictors of business-to-business loyalty and repurchase intentions in South Africa’s concrete product market

Purpose: Relational exchanges between buyers and sellers in business-to-business (B2B) contexts are becoming important in today’s competitive markets. With increases in the number of concrete product manufacturer-supplier (CPMs) organisations in the construction industry, customers still express dis...

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Bibliographic Details
Main Authors: Lehlohonolo A. Masitenyane, Manillal Dhurup
Format: Article
Language:English
Published: AOSIS 2023-08-01
Series:South African Journal of Business Management
Subjects:
Online Access:https://sajbm.org/index.php/sajbm/article/view/3575