Development of models for managing the population mass service system in a bank

This paper presents models for evaluating the effectiveness of management tasks in Public Service Systems (PSSs), a mathematical model based on the analytical hierarchy process method for distributing elderly and conflicting customers along routes to a specific operator based on the emotional state...

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Bibliographic Details
Main Authors: Soma Guedes, Kopanitsa Georgy
Format: Article
Language:English
Published: EDP Sciences 2024-01-01
Series:E3S Web of Conferences
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2024/04/e3sconf_icite2023_02006.pdf