IS TWO ALWAYS BETTER THAN ONE? Customer Perception on the Merger of Startup Decacorn Companies

Recently, the two decacorn Startups in Indonesia decided to collaborate with a merger scheme and accumulate over 100 million monthly active users. The Merger triggers a new perception for customers and has an impact on the level of Brand Loyalty. However, no research examines how customer perception...

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Bibliographic Details
Main Authors: Ilham Fauzan Putra, Nila Armelia Windasari, Gita Hindrawati, Prawira Fajarindra Belgiawan
Format: Article
Language:English
Published: Elsevier 2021-12-01
Series:Journal of Open Innovation: Technology, Market and Complexity
Subjects:
Online Access:https://www.mdpi.com/2199-8531/7/4/239