Capturing Tacit Knowledge in Security Operation Centers

The use of tacit knowledge has previously been shown to help expedite problem-solving procedures in the setting of medical emergency responses, as individuals can use past experiences in present and future challenges. However, there is a lack of understanding in its application in IT and socio-techn...

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Bibliographic Details
Main Authors: Selina Y. Cho, Jassim Happa, Sadie Creese
Format: Article
Language:English
Published: IEEE 2020-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/9007685/