What leads to online review helpfulness on e-commerce platform? Examining the moderating effect of high and low prices

Using signaling theory, this study unpacked the mechanisms through which online review information quality and reviewer information credibility influence online review helpfulness, in e-commerce context. Conducting a survey with users in Danang having read online reviews on Shopee.vn, 244 valid res...

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Bibliographic Details
Main Authors: Chu My Giang, Dinh Thi Le Tram, Phan Thi Phu Quyen, Nguyen Van Thao
Format: Article
Language:English
Published: The University of Danang 2023-06-01
Series:Tạp chí Khoa học và Công nghệ
Subjects:
Online Access:https://jst-ud.vn/jst-ud/article/view/8200