The use of social media in the B2B sales process: a meta synthesis
Purpose – The purpose of this study is to understand how business-to-business organizations use social media during the sales process. Design/methodology/approach – The meta-synthesis steps methodology (Hoon, 2013) was applied. Findings – This study presents a theoretical framework and contributes t...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Emerald Publishing
2021-04-01
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Series: | RAUSP Management Journal |
Subjects: | |
Online Access: | https://www.emerald.com/insight/content/doi/10.1108/RAUSP-02-2019-0024/full/pdf?title=the-use-of-social-media-in-the-b2b-sales-process-a-meta-synthesis |