Medical service quality evaluation based on LDA and sentiment analysis: Examples of seven chronic diseases
Objective In this article, we investigate how chronic noncommunicable disease (CND) patients evaluate the medical service, and what obstacles exist in this process, which is useful for hospitals to improve efficiency and enhance patient satisfaction. Methods Based on the total number of CND patients...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2024-03-01
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| Series: | Digital Health |
| Online Access: | https://doi.org/10.1177/20552076241233864 |