Impact of brand equity and service quality on the reputation of universities and students’ intention to choose them: The case of IIUM and UIN [version 3; peer review: 2 approved]

Background: Numerous studies have been carried out on the impacts of brand equity and service quality of higher education institutions (HEIs) on their reputation and students’ satisfaction. This research aimed to compare the impact of brand equity and service quality on universities’ reputations, na...

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Bibliographic Details
Main Authors: Sylvia Rozza Rizard, Bambang Waluyo, Irwandi Jaswir
Format: Article
Language:English
Published: F1000 Research Ltd 2023-10-01
Series:F1000Research
Subjects:
Online Access:https://f1000research.com/articles/11-1412/v3