The E-Servqual Effect on Mobile Stickiness Intention of E-Commerce Marketplace
Digital devices and the internet have created a new lifestyle among Malaysian consumers, especially after COVID-19. Online transactions have become common. Shopping on e-commerce marketplaces has become inseparable from the life of Malaysian consumers. The most popular e-commerce marketplace applica...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
MDPI AG
2022-09-01
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Series: | Proceedings |
Subjects: | |
Online Access: | https://www.mdpi.com/2504-3900/82/1/34 |