Learners’ Satisfaction With the Website Performance of an Open and Distance Learning Institution: A Case Study

This paper explores learners’ awareness of and satisfaction with the e-services that an open university provides its learners through its Website. The paper further highlights the influence of age, gender, and education levels on learners’ awareness and satisfaction levels. A case-study approach was...

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Bibliographic Details
Main Authors: Gopal Datt, Gagan Singh
Format: Article
Language:English
Published: Athabasca University Press 2021-03-01
Series:International Review of Research in Open and Distributed Learning
Subjects:
Online Access:http://www.irrodl.org/index.php/irrodl/article/view/5097