Decision tree learning for detecting turning points in business process orientation: a case of Croatian companies

Companies worldwide are embracing Business Process Orientation (BPO) in order to improve their overall performance. This paper presents research results on key turning points in BPO maturity implementation efforts. A key turning point is defined as a component of business process maturity that leads...

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Bibliographic Details
Main Authors: Ljubica Milanović Glavan, Vesna Bosilj Vukšić, Nikola Vlahović
Format: Article
Language:English
Published: Croatian Operational Research Society 2015-03-01
Series:Croatian Operational Research Review
Subjects:
Online Access:http://hrcak.srce.hr/index.php?show=clanak&id_clanak_jezik=204325