Alignment of total quality management in the higher education context
This paper aims to adjust the concept of Total Quality Management (TQM) and make it fit for use in higher education institutes. The article describes the results of a design science research. Based on experiences in Egypt and the Netherlands, the characteristics of higher education are defined as w...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
VJE
2020-03-01
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| Series: | Vietnam Journal of Education |
| Subjects: | |
| Online Access: | https://vje.vn/index.php/journal/article/view/1 |