Empowerment, Emotional Intelligence, and Innovation's Impact on Organizational Citizenship Behavior Among BPJS Health Employees

This study's problem is related to organizational citizenship behavior in BPJS Health personnel. The purpose of this study is to investigate the direct and indirect effects of empowerment, emotional intelligence, and innovation on organizational citizenship behavior. The structural equation mo...

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Main Authors: KRMT Roy Suryo Notodiprojo, Hamidah Hamidah, Ari Saptono
Format: Article
Language:English
Published: cita konsultindo 2023-12-01
Series:Asian Journal of Management, Entrepreneurship and Social Science
Subjects:
Online Access:http://www.ajmesc.com/index.php/ajmesc/article/view/623
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author KRMT Roy Suryo Notodiprojo
Hamidah Hamidah
Ari Saptono
author_facet KRMT Roy Suryo Notodiprojo
Hamidah Hamidah
Ari Saptono
author_sort KRMT Roy Suryo Notodiprojo
collection DOAJ
description This study's problem is related to organizational citizenship behavior in BPJS Health personnel. The purpose of this study is to investigate the direct and indirect effects of empowerment, emotional intelligence, and innovation on organizational citizenship behavior. The structural equation modeling (SEM) method is used in this study, together with the SmartPLS application. This study had 197 BPJS Health personnel as participants. According to the findings of this study, innovation has the highest and most substantial influence on corporate citizenship behavior. Empowerment and emotional intelligence are also important factors in organizational citizenship behavior.
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publisher cita konsultindo
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series Asian Journal of Management, Entrepreneurship and Social Science
spelling doaj.art-2f04e8305a0a4a3bb402d624f11f91332023-12-16T06:16:08Zengcita konsultindoAsian Journal of Management, Entrepreneurship and Social Science2808-73992023-12-01401Empowerment, Emotional Intelligence, and Innovation's Impact on Organizational Citizenship Behavior Among BPJS Health Employees KRMT Roy Suryo Notodiprojo0 Hamidah Hamidah1Ari Saptono2Universitas Negeri JakartaUniversitas Negeri Jakarta, IndonesiaUniversitas Negeri Jakarta, Indonesia This study's problem is related to organizational citizenship behavior in BPJS Health personnel. The purpose of this study is to investigate the direct and indirect effects of empowerment, emotional intelligence, and innovation on organizational citizenship behavior. The structural equation modeling (SEM) method is used in this study, together with the SmartPLS application. This study had 197 BPJS Health personnel as participants. According to the findings of this study, innovation has the highest and most substantial influence on corporate citizenship behavior. Empowerment and emotional intelligence are also important factors in organizational citizenship behavior. http://www.ajmesc.com/index.php/ajmesc/article/view/623Empowering, Emotional Intelligence, Innovation, Organizational Citizenship Behavior
spellingShingle KRMT Roy Suryo Notodiprojo
Hamidah Hamidah
Ari Saptono
Empowerment, Emotional Intelligence, and Innovation's Impact on Organizational Citizenship Behavior Among BPJS Health Employees
Asian Journal of Management, Entrepreneurship and Social Science
Empowering, Emotional Intelligence, Innovation, Organizational Citizenship Behavior
title Empowerment, Emotional Intelligence, and Innovation's Impact on Organizational Citizenship Behavior Among BPJS Health Employees
title_full Empowerment, Emotional Intelligence, and Innovation's Impact on Organizational Citizenship Behavior Among BPJS Health Employees
title_fullStr Empowerment, Emotional Intelligence, and Innovation's Impact on Organizational Citizenship Behavior Among BPJS Health Employees
title_full_unstemmed Empowerment, Emotional Intelligence, and Innovation's Impact on Organizational Citizenship Behavior Among BPJS Health Employees
title_short Empowerment, Emotional Intelligence, and Innovation's Impact on Organizational Citizenship Behavior Among BPJS Health Employees
title_sort empowerment emotional intelligence and innovation s impact on organizational citizenship behavior among bpjs health employees
topic Empowering, Emotional Intelligence, Innovation, Organizational Citizenship Behavior
url http://www.ajmesc.com/index.php/ajmesc/article/view/623
work_keys_str_mv AT krmtroysuryonotodiprojo empowermentemotionalintelligenceandinnovationsimpactonorganizationalcitizenshipbehavioramongbpjshealthemployees
AT hamidahhamidah empowermentemotionalintelligenceandinnovationsimpactonorganizationalcitizenshipbehavioramongbpjshealthemployees
AT arisaptono empowermentemotionalintelligenceandinnovationsimpactonorganizationalcitizenshipbehavioramongbpjshealthemployees