Evaluating Restaurants' Profitability of a Daily Deal Promotion

Although group buying daily deal sites are widely popular among consumers, it is unclear if deal promotions are profitable for merchants, especially for restaurants. The goal of this study is: (1) to investigate if restaurants make profit from a group buying deal, break even or make significant inve...

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Main Author: Nina Angelovska
Format: Article
Language:English
Published: Croatian Interdisciplinary Society 2022-12-01
Series:Interdisciplinary Description of Complex Systems
Subjects:
Online Access:https://www.indecs.eu/2022/indecs2022-pp745-762.pdf
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author Nina Angelovska
author_facet Nina Angelovska
author_sort Nina Angelovska
collection DOAJ
description Although group buying daily deal sites are widely popular among consumers, it is unclear if deal promotions are profitable for merchants, especially for restaurants. The goal of this study is: (1) to investigate if restaurants make profit from a group buying deal, break even or make significant investment and (2) to find out what factors affect deal profitability. A model for calculating the short-term profitability of restaurant's deal promotions is developed, and ten variables are identified and tested using linear regression analysis to find the once affecting deal profitability measured by return on investment. The research was conducted on the case of Grouper.mk, the leading deal platform in Macedonia. Findings show that deal promotions are profitable and effective tool for restaurants. Deal promotions that provide takeout are less profitable for restaurants, while those that offer additional discount on extra purchases are more profitable for restaurants. Employees effort to upsell have positive impact on deal profitability. However, profitability varies across restaurants category, from least profitable for fast food restaurants to most profitable for fine dining restaurants. Based on the findings of this research, recommendations for maximizing the deal profitability are provided.
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spelling doaj.art-2f728ef864c347439f1f55f3170cf78b2023-01-08T16:35:38ZengCroatian Interdisciplinary SocietyInterdisciplinary Description of Complex Systems1334-46841334-46762022-12-0120674576210.7906/indecs.20.6.6Evaluating Restaurants' Profitability of a Daily Deal PromotionNina Angelovska0https://orcid.org/0000-0003-1040-7958Macedonian E-commerce Association, Skopje, North MacedoniaAlthough group buying daily deal sites are widely popular among consumers, it is unclear if deal promotions are profitable for merchants, especially for restaurants. The goal of this study is: (1) to investigate if restaurants make profit from a group buying deal, break even or make significant investment and (2) to find out what factors affect deal profitability. A model for calculating the short-term profitability of restaurant's deal promotions is developed, and ten variables are identified and tested using linear regression analysis to find the once affecting deal profitability measured by return on investment. The research was conducted on the case of Grouper.mk, the leading deal platform in Macedonia. Findings show that deal promotions are profitable and effective tool for restaurants. Deal promotions that provide takeout are less profitable for restaurants, while those that offer additional discount on extra purchases are more profitable for restaurants. Employees effort to upsell have positive impact on deal profitability. However, profitability varies across restaurants category, from least profitable for fast food restaurants to most profitable for fine dining restaurants. Based on the findings of this research, recommendations for maximizing the deal profitability are provided.https://www.indecs.eu/2022/indecs2022-pp745-762.pdfonline group buyingedeal group buyinge-commercereturn on investmentrestaurants
spellingShingle Nina Angelovska
Evaluating Restaurants' Profitability of a Daily Deal Promotion
Interdisciplinary Description of Complex Systems
online group buying
edeal group buying
e-commerce
return on investment
restaurants
title Evaluating Restaurants' Profitability of a Daily Deal Promotion
title_full Evaluating Restaurants' Profitability of a Daily Deal Promotion
title_fullStr Evaluating Restaurants' Profitability of a Daily Deal Promotion
title_full_unstemmed Evaluating Restaurants' Profitability of a Daily Deal Promotion
title_short Evaluating Restaurants' Profitability of a Daily Deal Promotion
title_sort evaluating restaurants profitability of a daily deal promotion
topic online group buying
edeal group buying
e-commerce
return on investment
restaurants
url https://www.indecs.eu/2022/indecs2022-pp745-762.pdf
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