The influence of store atmospherics on customers’ satisfaction at selected South African retail outlets

In the retail environment, customers are stimulated by the look and feel of a store and how it is laid out. Certain store elements create an atmosphere that attracts customers to certain outlets as their preferred shopping destination. Therefore, retailers need to ensure the customers’ shopping expe...

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Bibliografski detalji
Glavni autori: Richard Mfundi Ndengane, Roger B. Mason, Misheck Mutize
Format: Članak
Jezik:English
Izdano: LLC "CPC "Business Perspectives" 2021-02-01
Serija:Innovative Marketing
Teme:
Online pristup:https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/14629/IM_2021_01_Ndengane.pdf