EVALUATING SUSTAINABLE USER INTENTIONS FOR THE DIRECTORATE GENERAL OF TAXES WEBSITE: AN INSIGHTFUL ANALYSIS THROUGH THE LENS OF THE POST-ACCEPTANCE MODEL OF INFORMATION SYSTEM CONTINUANCE

EVALUATING SUSTAINABLE USER INTENTIONS FOR THE DIRECTORATE GENERAL OF TAXES WEBSITE: AN INSIGHTFUL ANALYSIS THROUGH THE LENS OF THE POST-ACCEPTANCE MODEL OF INFORMATION SYSTEM CONTINUANCE

The Directorate General of Taxes (Direktorat Jenderal Pajak - DJP), a key division of the Indonesian Ministry of Finance, established an innovative website to further e-government strategies. However, server issues have led to some dissatisfaction among users, potentially threatening sustained use,...

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Bibliographic Details
Main Author: Ari D.P.S.
Format: Article
Language:English
Published: iVolga Press 2023-08-01
Series:Eurasia: Economics & Business
Subjects:
user satisfaction
sustainable use intention
post-acceptance model
information system
Online Access:http://econeurasia.com/issue-2023-08/article_19.pdf

Internet

http://econeurasia.com/issue-2023-08/article_19.pdf

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