Online-Review-Driven Products Ranking: A Hybrid Approach

Online customer reviews (OCRs) are the real feelings of customers in the process of using products, which have great reference value for potential customers’ purchase decisions. However, it is difficult for consumers to extract helpful information from very large numbers of OCRs. To support consumer...

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Bibliographic Details
Main Authors: Shaojian Qu, Yang Zhang, Ying Ji, Zheng Wang, Ruijuan Geng
Format: Article
Language:English
Published: MDPI AG 2023-03-01
Series:Systems
Subjects:
Online Access:https://www.mdpi.com/2079-8954/11/3/148