The impact of training and development on employee performance and service delivery at a local municipality in South Africa

There is a growing concern about the lack of skilled municipal employees who can deliver essential services to under-resourced local communities in South Africa. However, coaching and mentoring appear underutilized to train municipal employees to improve service delivery to local communities. The st...

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Bibliographic Details
Main Authors: Khuselwa Nama, Baphiwe Daweti, Melanie Lourens, Tatenda Chikukwa
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2022-10-01
Series:Problems and Perspectives in Management
Subjects:
Online Access:https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/17178/PPM_2022_04_Nama.pdf