Six Sigma: Main Metrics and R Based Software for Training Purposes and Practical Industrial Quality Control

Purpose: To clarify the different types of data likely to occur in any service or industrial process, the main applicable statistics for each type of data and the Six Sigma metrics that allow characterising and benchmarking organisational processes. Methodology/Approach: A short reference to the s...

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Bibliographic Details
Main Authors: Ana Rita Costa, Carla Barbosa, Gilberto Santos, M. RUi Alves
Format: Article
Language:English
Published: Technical University of Kosice 2019-07-01
Series:Kvalita Inovácia Prosperita
Subjects:
Online Access:https://www.qip-journal.eu/index.php/QIP/article/view/1278