How Twitter Works in Public Transportation: A Case Study of Bus Rapid Transit in Jakarta and Semarang

The research focuses on using social media (Twitter) as a medium for public transportation services (Bus Rapid Transit - BRT) in Semarang and Jakarta. The research uses Nvivo 12 Plus as a tool in qualitative research methods. The results show that the function regarding Twitter accounts of BRT in Se...

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Bibliographic Details
Main Authors: Surya Hidayat Bokings, Achmad Nurmandi, Mohammad Jafar Loilatu
Format: Article
Language:English
Published: Bina Nusantara University 2020-10-01
Series:CommIT Journal
Subjects:
Online Access:https://journal.binus.ac.id/index.php/commit/article/view/6400