How Twitter Works in Public Transportation: A Case Study of Bus Rapid Transit in Jakarta and Semarang
The research focuses on using social media (Twitter) as a medium for public transportation services (Bus Rapid Transit - BRT) in Semarang and Jakarta. The research uses Nvivo 12 Plus as a tool in qualitative research methods. The results show that the function regarding Twitter accounts of BRT in Se...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Bina Nusantara University
2020-10-01
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Series: | CommIT Journal |
Subjects: | |
Online Access: | https://journal.binus.ac.id/index.php/commit/article/view/6400 |