SELECTIVE WASTE COLLECTION AND E-GOVERNMENT

With the purpose to make easier for the citizens find informations about the selective waste collection service provided by Comlurb on company’s website, an information architecture was suggested using the user-centered design approach. The groups created were based on users’ mental model, resulting...

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Bibliographic Details
Main Author: Luciana Nunes
Format: Article
Language:English
Published: Pontifícia Universidade Católica do Rio de Janeiro 2015-12-01
Series:Ergodesign & HCI
Online Access:http://periodicos.puc-rio.br/index.php/revistaergodesign-hci/article/view/20