Product Brokering Efficiency as a mediator of Online Product Recommendation and Customer Loyalty

Marketing strategies in e-commerce have a main goal, that is to pursue customer loyalty. Sociolla is an e-commerce company that sells cosmetic products and has a recommendation feature to make it easier for customers during the shopping process. These recommendations can trigger customer satisfactio...

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Dades bibliogràfiques
Autors principals: Felisa Lilian, Honey Wahyuni Sugiharto Elgeka, V Heru Hariyanto
Format: Article
Idioma:Indonesian
Publicat: Universitas Gadjah Mada 2021-12-01
Col·lecció:Jurnal Psikologi
Matèries:
Accés en línia:https://jurnal.ugm.ac.id/jpsi/article/view/64138