Business Cards as a Mechanism to Encourage Patient Feedback About Trainees

Business Cards as a Mechanism to Encourage Patient Feedback About Trainees

This project sought to evaluate if business card distribution improved the utility of Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys by serving as a feedback mechanism for trainees. Between fall 2018 and spring 2019, patient encounters for 6 cardiovascular disease...

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Bibliographic Details
Main Authors: Marc Atzenhoefer, Jodie Ruffin, David Parewski, Nicole Deklotz, M. Fuad Jan, Ana Cristina Perez Moreno, Suhail Q. Allaqaband
Format: Article
Language:English
Published: Advocate Aurora Health 2021-07-01
Series:Journal of Patient-Centered Research and Reviews
Subjects:
feedback
patient satisfaction
communication skills
domains of clinical competence
cardiovascular fellowship
graduate medical education
Online Access:https://institutionalrepository.aah.org/cgi/viewcontent.cgi?article=1802&context=jpcrr

Internet

https://institutionalrepository.aah.org/cgi/viewcontent.cgi?article=1802&context=jpcrr

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