The Effects of Emotional Intelligence on Organizational Citizenship Behavior and Unproductive Work Behavior

Purpose: This study aimes to investigate the effects of emotional intelligence on the occurrence of positive work behaviors such as organizational citizenship behavior and the reduction of destructive behaviors such as unproductive work behavior in the organization. Methodology: This research was of...

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Main Authors: Saeed Yarmohammadi Monfared, Abbas Naghizadeh Baghi, Mehrdad Moharramzadeh, Parissa Khoeini
Format: Article
Language:fas
Published: Institute for Management & Planning Studies 2022-05-01
Series:فرایند مدیریت و توسعه
Subjects:
Online Access:http://jmdp.ir/article-1-4413-en.pdf
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author Saeed Yarmohammadi Monfared
Abbas Naghizadeh Baghi
Mehrdad Moharramzadeh
Parissa Khoeini
author_facet Saeed Yarmohammadi Monfared
Abbas Naghizadeh Baghi
Mehrdad Moharramzadeh
Parissa Khoeini
author_sort Saeed Yarmohammadi Monfared
collection DOAJ
description Purpose: This study aimes to investigate the effects of emotional intelligence on the occurrence of positive work behaviors such as organizational citizenship behavior and the reduction of destructive behaviors such as unproductive work behavior in the organization. Methodology: This research was of applied and survey type. The statistical population consisted of all 315 employees of the Sports and Youth Departments of Zanjan Province. Using the Morgan table, the sample size was determined to be 172 and finally, 160 completed standardized questionnaires were analyzed. Data analysis was performed through path analysis method and structural equation model, using the  Lisrel software. Findings: According to the research findings, there is significant inverse relationship between emotional intelligence and unproductive work behavior, a positive and significant relationship exists between emotional intelligence and organizational citizenship behavior, and finally, organizational citizenship behavior and unproductive work behavior have inverse and significant relationship. Originality: The findings of this research can play a significant role in the better and voluntary implementation of organizational citizenship behaviors and the decline of non-productive behaviors, thus increasing productivity in the organization. Implications: By increasing the emotional intelligence of employees, organizations can adopt arrangements in order to strengthen the behavior of organizational citizenship, sense of sacrifice, and work commitment and as a result, can lower tendency to commit violations in the work environment.
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spelling doaj.art-32a2ef7b7f9b42369cd75b2c438160cc2023-11-27T10:51:32ZfasInstitute for Management & Planning Studiesفرایند مدیریت و توسعه1735-07192252-00742022-05-01351117142The Effects of Emotional Intelligence on Organizational Citizenship Behavior and Unproductive Work BehaviorSaeed Yarmohammadi Monfared0Abbas Naghizadeh Baghi1Mehrdad Moharramzadeh2Parissa Khoeini3 Department of Physical Education, Faculty of Educational Sciences and Psychology, Mohaghegh Ardebili University, Ardebil, Iran. Department of Physical Education, Faculty of Educational Sciences and Psychology, Mohaghegh Ardebili University, Ardebil, Iran. Department of Physical Education, Faculty of Educational Sciences and Psychology, Mohaghegh Ardebili University, Ardebil, Iran Department of Physical Education, Faculty of Educational Sciences and Psychology, Mohaghegh Ardebili University, Ardebil, Iran Purpose: This study aimes to investigate the effects of emotional intelligence on the occurrence of positive work behaviors such as organizational citizenship behavior and the reduction of destructive behaviors such as unproductive work behavior in the organization. Methodology: This research was of applied and survey type. The statistical population consisted of all 315 employees of the Sports and Youth Departments of Zanjan Province. Using the Morgan table, the sample size was determined to be 172 and finally, 160 completed standardized questionnaires were analyzed. Data analysis was performed through path analysis method and structural equation model, using the  Lisrel software. Findings: According to the research findings, there is significant inverse relationship between emotional intelligence and unproductive work behavior, a positive and significant relationship exists between emotional intelligence and organizational citizenship behavior, and finally, organizational citizenship behavior and unproductive work behavior have inverse and significant relationship. Originality: The findings of this research can play a significant role in the better and voluntary implementation of organizational citizenship behaviors and the decline of non-productive behaviors, thus increasing productivity in the organization. Implications: By increasing the emotional intelligence of employees, organizations can adopt arrangements in order to strengthen the behavior of organizational citizenship, sense of sacrifice, and work commitment and as a result, can lower tendency to commit violations in the work environment.http://jmdp.ir/article-1-4413-en.pdfemotional intelligenceorganizational citizenship behaviorunproductive work behavioremployee performancesports and youth department.
spellingShingle Saeed Yarmohammadi Monfared
Abbas Naghizadeh Baghi
Mehrdad Moharramzadeh
Parissa Khoeini
The Effects of Emotional Intelligence on Organizational Citizenship Behavior and Unproductive Work Behavior
فرایند مدیریت و توسعه
emotional intelligence
organizational citizenship behavior
unproductive work behavior
employee performance
sports and youth department.
title The Effects of Emotional Intelligence on Organizational Citizenship Behavior and Unproductive Work Behavior
title_full The Effects of Emotional Intelligence on Organizational Citizenship Behavior and Unproductive Work Behavior
title_fullStr The Effects of Emotional Intelligence on Organizational Citizenship Behavior and Unproductive Work Behavior
title_full_unstemmed The Effects of Emotional Intelligence on Organizational Citizenship Behavior and Unproductive Work Behavior
title_short The Effects of Emotional Intelligence on Organizational Citizenship Behavior and Unproductive Work Behavior
title_sort effects of emotional intelligence on organizational citizenship behavior and unproductive work behavior
topic emotional intelligence
organizational citizenship behavior
unproductive work behavior
employee performance
sports and youth department.
url http://jmdp.ir/article-1-4413-en.pdf
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