A quality improvement project to reduce waiting time and improve patient’s satisfaction in a private hospital in Lagos, Nigeria
Background: Patient satisfaction has become an important factor in assessing the quality of health care. One factor that influences patient satisfaction is waiting time-- how long a patient waits during a visit to a health care facility. Objectives: To measure the time spent at each component of...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Nigerian Medical Association, Akwa Ibom State Branch
2019-02-01
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| Series: | Ibom Medical Journal |
| Subjects: | |
| Online Access: | https://ibommedicaljournal.org/index.php/imjhome/article/view/213 |