Analysis of Travel Agent Online Marketing Strategies on Social Media Content Using Sentiment Analysis and Social Network Analysis

The growth and development of the internet users have given Indonesia an opportunity to develop internet-based services, such as online travel agents (OTA). Along with this OTA development, conventional travel agents were declining. Many conventional travel agents have decided to switch to online tr...

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Bibliographic Details
Main Authors: Ana Diyanti Khoirul Isya', Bambang Suratno, Abdullah Azzam
Format: Article
Language:English
Published: Informatics Department, Faculty of Computer Science Bina Darma University 2023-12-01
Series:Journal of Information Systems and Informatics
Subjects:
Online Access:https://journal-isi.org/index.php/isi/article/view/630