Quality improvement initiative to improve communication domains of patient satisfaction in a regional community hospital with Six Sigma methodology

Background Communication gaps, whether incomplete or fragmented communication, have been the cause of many disasters in human civilisation. Coordination of healthcare is directly related to proper communication and handoffs among multidisciplinary teams throughout multiple shifts during a patient’s...

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Bibliographic Details
Main Authors: Brittan F Carsten, Pawan Bhandari, Benjamin J Fortney, Danielle S Wilmes, Cassandra M Nelson, Amy L Brien, Rachel M Walth, Gokhan Anil
Format: Article
Language:English
Published: BMJ Publishing Group 2023-11-01
Series:BMJ Open Quality
Online Access:https://bmjopenquality.bmj.com/content/12/4/e002306.full