Quality improvement initiative to improve communication domains of patient satisfaction in a regional community hospital with Six Sigma methodology
Background Communication gaps, whether incomplete or fragmented communication, have been the cause of many disasters in human civilisation. Coordination of healthcare is directly related to proper communication and handoffs among multidisciplinary teams throughout multiple shifts during a patient’s...
Main Authors: | Brittan F Carsten, Pawan Bhandari, Benjamin J Fortney, Danielle S Wilmes, Cassandra M Nelson, Amy L Brien, Rachel M Walth, Gokhan Anil |
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Format: | Article |
Language: | English |
Published: |
BMJ Publishing Group
2023-11-01
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Series: | BMJ Open Quality |
Online Access: | https://bmjopenquality.bmj.com/content/12/4/e002306.full |
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