A Survey of the Implementation Aspects of Enterprise Resource Planning and Customer Relationship Management Systems in Iranian Companies
The aim of the present study is to conduct a survey of the implementation of enterprise resource planning and customer relationship management systems in Iranian manufacturing and service companies. The focus of this survey is on some aspects of implementation of these systems including motivations,...
| Main Authors: | , , |
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| Format: | Article |
| Language: | fas |
| Published: |
University of Tehran
2012-06-01
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| Series: | Journal of Information Technology Management |
| Subjects: | |
| Online Access: | https://jitm.ut.ac.ir/article_24999_74c304d011c4ed725a8c571468ae71b6.pdf |