Can Skeuomorphic Design Provide a Better Online Banking User Experience for Older Adults?

With the prevalence of digital technologies and internet connectivity, combined with the reduction in footfall on high streets, banks have taken steps to move most of their customer base online. This has left many older adults behind, trying to keep up with the changes and having to learn to use som...

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Bibliographic Details
Main Authors: Aaron Ellis, Mark T. Marshall
Format: Article
Language:English
Published: MDPI AG 2019-09-01
Series:Multimodal Technologies and Interaction
Subjects:
Online Access:https://www.mdpi.com/2414-4088/3/3/63