How does mindfulness affect employee attitude and behavior toward work-related outcomes?
Purpose – This study examined the influence of mindfulness in its relationship to creativity and work engagement, which could increase proactive service performance and customer satisfaction while reducing the negative impact of customer incivility. Methodology/Design/Approach – The survey was co...
Main Authors: | , , , , , |
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Format: | Article |
Language: | English |
Published: |
Faculty of tourism and hospitality management
2023-08-01
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Series: | Tourism and Hospitality Management |
Subjects: | |
Online Access: | https://thm.fthm.hr/images/issues/vol29no4/3_Sunaryo_Suyono_Sarwoto_Fibayani_Barkah_Trisnawati |