Conveying Complexity in Contemporary Academic Library Service Models
This article will provide both practical and critical insights into contemporary library service practices using the UBC Okanagan service model redesign as a case study. In 2018 the service desk at UBC Okanagan Library was redesigned into a service zone with a fundamental goal of increasing the prom...
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| Format: | Article |
| Language: | English |
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The Partnership
2020-06-01
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| Series: | Partnership: The Canadian Journal of Library and Information Practice and Research |
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| Online Access: | https://journal.lib.uoguelph.ca/index.php/perj/article/view/5777 |