The Effect of Service Quality and Marketing Mix On Customer Satisfaction and Trust in Building Loyalty: B2B Customers of PT. Farmsco Feed Indonesia

The livestock industry is an economic sector with high potential for generating quality economic growth. This study aims to analyze the effects of service quality and marketing mix on satisfaction, trust, and customer loyalty of PT. Farmsco Feed Indonesia (PT.FFI), as well as to formulate managerial...

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Bibliographic Details
Main Authors: Rhegy Pratidina Iskandar, Hartoyo, Lilik Noor Yulianti
Format: Article
Language:English
Published: Bogor Agricultural University 2023-07-01
Series:Jurnal Manajemen & Agribisnis
Online Access:https://journal.ipb.ac.id/index.php/jmagr/article/view/46857