Comparing digital to traditional follow-up in the Norwegian Labour and Welfare Administration: A youth perspective on trust and satisfaction

Comparing digital to traditional follow-up in the Norwegian Labour and Welfare Administration: A youth perspective on trust and satisfaction

Abstract Public employment services are increasingly becoming digital. Previous literature has highlighted potential and intersectional risks associated with digitalizing these services. To address this, the current study explores the relationships between traditional and digital follow-up on the on...

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Bibliographic Details
Main Authors: Talieh Sadeghi, Joakim Finne, Ida Bring Løberg, Vidar Bakkeli, Mikkel M. Thørrisen
Format: Article
Language:Danish
Published: Universitetsforlaget 2023-12-01
Series:Nordisk Välfärdsforskning
Subjects:
digitalization
follow-up
electronic government
youth
trust
satisfaction
Online Access:https://www.idunn.no/doi/10.18261/nwr.8.3.2

Internet

https://www.idunn.no/doi/10.18261/nwr.8.3.2

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