Analysis of Online Transportation User Satisfaction Using the Customer Satisfaction Index (CSI) and Important Performance Analysis (IPA) Methods In Palembang City
The development of Information Technology today has brought many changes in various fields of human life. One of them is the field of transportation services. The existence of online transportation is slowly shifting the use of conventional public transportation. Online Transportation is a transpor...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Informatics Department, Faculty of Computer Science Bina Darma University
2022-12-01
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| Series: | Journal of Information Systems and Informatics |
| Subjects: | |
| Online Access: | http://journal-isi.org/index.php/isi/article/view/396 |