PENGARUH CUSTOMER ORIENTATION DAN COMPETITIVE ORIENTATION TERHADAP CUSTOMER SATISFACTION MELALUI SALESPERSON CUSTOMER ORIENTATION
The empirical investigation examines the influence of customer orientation and competitive orientation to customer satisfaction mediating with salesperson customer orientation in Smart Telecom company. The objective of this research was investigated the influence of customer orientation and competit...
Main Authors: | Yoga Adiyanto, Deni Sunaryo |
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Format: | Article |
Language: | Indonesian |
Published: |
Universitas Serang Raya, Faculty of Economics and Business, Management Study Program
2017-09-01
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Series: | Sains Manajemen |
Online Access: | https://e-jurnal.lppmunsera.org/index.php/SM/article/view/291 |
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