The Effect of Consumer Brand Engagement on Online Brand Experience and Its Consequences on Banking Apps Service

Mobile Banking is the most widely used banking service application to meet the needs of online transactions. It is inseparable from the influence of the consumer brand engagement (CBE) concept, which is developing the engagement concept by combining marketing science and psychology with cognitive, a...

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Bibliographic Details
Main Authors: Ria Octavia, Rahmawati Azizah, Shafitranata Shafitranata
Format: Article
Language:English
Published: Pusat Penelitian dan Pengabdian Masyarakat Sekolah Tinggi Ilmu Ekonomi (PPPM STIE) 2023-07-01
Series:Journal of Economics, Business & Accountancy
Subjects:
Online Access:https://journal.perbanas.ac.id/index.php/jebav/article/view/3461