The Relations between Digitalization, Service Innovation and Service Value Creation Capability: A Model Adaption in the Service Industry
Purpose: The purpose of this paper is to determine the effect of service innovation and service value creation capability on the digitalization process on a firm scale. Methodology: The 1-7-point Likert-type measurement scale was administered to tourism enterprise managers and operational staff. Par...
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| Format: | Article |
| Language: | English |
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Sanayi ve Teknoloji Bakanlığı
2024-01-01
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| Series: | Verimlilik Dergisi |
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| Online Access: | https://dergipark.org.tr/tr/download/article-file/3212636 |