Digital security of the hotel brand

This article is devoted to the study of the brand digital security and its impact on the business processes of hotel businesses. The emphasis is on the fact that digital communications as key drivers of the sales system create increased risks to the security of the hotel business. The cost markers...

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Bibliographic Details
Main Authors: Lyudmyla Bovsh, Myroslava Bosovska, Alla Okhrimenko, Аlla Rasulova
Format: Article
Language:English
Published: University of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka Banja 2023-06-01
Series:Mенаџмент у хотелијерству и туризму
Subjects:
Online Access:https://htmanagementvb.com/index.php/HITM/article/view/258
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author Lyudmyla Bovsh
Myroslava Bosovska
Alla Okhrimenko
Аlla Rasulova
author_facet Lyudmyla Bovsh
Myroslava Bosovska
Alla Okhrimenko
Аlla Rasulova
author_sort Lyudmyla Bovsh
collection DOAJ
description This article is devoted to the study of the brand digital security and its impact on the business processes of hotel businesses. The emphasis is on the fact that digital communications as key drivers of the sales system create increased risks to the security of the hotel business. The cost markers of hotel brands, operating in the market of hotel services of Ukraine in the dynamics of the pre-quarantine and post-quarantine periods are estimated. The structure of the capital’s hotel services market by categories and price segments has been studied. There are described the factors related to the formation of the system of protection quality of content and information at different levels of formal and informal communications, necessary for providing digital security of the hotel brand. There are offered possible ways to increase the level of digital security based on the implementation of cyber resilience tactics in hotels, based on brand carriers and risk categories, as well as monitoring and control of informal communication channels.
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spelling doaj.art-34fd844af4e146d4a425faed56ee87182023-06-26T14:42:51ZengUniversity of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka BanjaMенаџмент у хотелијерству и туризму2620-02792620-04812023-06-0111110.5937/menhottur2301145BDigital security of the hotel brandLyudmyla Bovsh0Myroslava Bosovska1Alla Okhrimenko2Аlla Rasulova3State University of Trade and Economics, Kyiv, UkraineState University of Trade and Economics, Kyiv, UkraineState University of Trade and Economics, Kyiv, UkraineState University of Trade and Economics, Kyiv, Ukraine This article is devoted to the study of the brand digital security and its impact on the business processes of hotel businesses. The emphasis is on the fact that digital communications as key drivers of the sales system create increased risks to the security of the hotel business. The cost markers of hotel brands, operating in the market of hotel services of Ukraine in the dynamics of the pre-quarantine and post-quarantine periods are estimated. The structure of the capital’s hotel services market by categories and price segments has been studied. There are described the factors related to the formation of the system of protection quality of content and information at different levels of formal and informal communications, necessary for providing digital security of the hotel brand. There are offered possible ways to increase the level of digital security based on the implementation of cyber resilience tactics in hotels, based on brand carriers and risk categories, as well as monitoring and control of informal communication channels. https://htmanagementvb.com/index.php/HITM/article/view/258hotel branddigital securitycyberspaceUkraine
spellingShingle Lyudmyla Bovsh
Myroslava Bosovska
Alla Okhrimenko
Аlla Rasulova
Digital security of the hotel brand
Mенаџмент у хотелијерству и туризму
hotel brand
digital security
cyberspace
Ukraine
title Digital security of the hotel brand
title_full Digital security of the hotel brand
title_fullStr Digital security of the hotel brand
title_full_unstemmed Digital security of the hotel brand
title_short Digital security of the hotel brand
title_sort digital security of the hotel brand
topic hotel brand
digital security
cyberspace
Ukraine
url https://htmanagementvb.com/index.php/HITM/article/view/258
work_keys_str_mv AT lyudmylabovsh digitalsecurityofthehotelbrand
AT myroslavabosovska digitalsecurityofthehotelbrand
AT allaokhrimenko digitalsecurityofthehotelbrand
AT allarasulova digitalsecurityofthehotelbrand