Genetic Algorithm Optimization on Nave Bayes for Airline Customer Satisfaction Classification

Genetic Algorithm Optimization on Nave Bayes for Airline Customer Satisfaction Classification

Airline companies need to provide satisfactory service quality so that people do not switch to using other airlines. The way that can be used to determine customer satisfaction is to use data mining techniques. Currently, the website www.kaggle.com has provided Airline Passenger Satisfaction data co...

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Bibliographic Details
Main Authors: Yoga Religia, Donny Maulana
Format: Article
Language:English
Published: Program Studi Teknik Informatika Universitas Trilogi 2021-12-01
Series:JISA (Jurnal Informatika dan Sains)
Subjects:
data mining
classification
naïve bayes
genetic algorithm
customer satisfaction
Online Access:https://trilogi.ac.id/journal/ks/index.php/JISA/article/view/925

Internet

https://trilogi.ac.id/journal/ks/index.php/JISA/article/view/925

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