PRELIMINARY STUDY ON E-HAILING DRIVERS NEEDS IN ENGLISH LANGUAGE LEARNING FOR THE PURPOSE OF SUCCESSFUL COMMUNICATION IN TOURISM INDUSTRY
E-hailing apps Grab and Uber have become household names, particularly among urbanites over these five years. Overall the consumer response to e-hailing services in Malaysia has been positive, with The Land Public Transport Commission (SPAD) reporting that 80% of consumers prefer e-hailing over taxi...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Universiti Teknologi MARA, Negeri Sembilan
2021-04-01
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Series: | Journal of Academia |
Subjects: | |
Online Access: | https://myjms.mohe.gov.my/index.php/joa/article/view/10043 |