PRELIMINARY STUDY ON E-HAILING DRIVERS NEEDS IN ENGLISH LANGUAGE LEARNING FOR THE PURPOSE OF SUCCESSFUL COMMUNICATION IN TOURISM INDUSTRY

PRELIMINARY STUDY ON E-HAILING DRIVERS NEEDS IN ENGLISH LANGUAGE LEARNING FOR THE PURPOSE OF SUCCESSFUL COMMUNICATION IN TOURISM INDUSTRY

E-hailing apps Grab and Uber have become household names, particularly among urbanites over these five years. Overall the consumer response to e-hailing services in Malaysia has been positive, with The Land Public Transport Commission (SPAD) reporting that 80% of consumers prefer e-hailing over taxi...

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Bibliographic Details
Main Authors: Shahazwan Bin Mat Yusoff, Anwar Farhan Mohamad Marzaini, Siti Maftuhah Damio
Format: Article
Language:English
Published: Universiti Teknologi MARA, Negeri Sembilan 2021-04-01
Series:Journal of Academia
Subjects:
english language learning
grab
e-hailing
communication
tourism.
Online Access:https://myjms.mohe.gov.my/index.php/joa/article/view/10043

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