Fine-Grained Sentiment Analysis for Measuring Customer Satisfaction Using an Extended Set of Fuzzy Linguistic Hedges
In recent years, the boom in social media sites such as Facebook and Twitter has brought people together for the sharing of opinions, sentiments, emotions, and experiences about products, events, politics, and other topics. In particular, sentiment-based applications are growing in popularity among...
Main Authors: | , , , , , , |
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Format: | Article |
Language: | English |
Published: |
Springer
2020-06-01
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Series: | International Journal of Computational Intelligence Systems |
Subjects: | |
Online Access: | https://www.atlantis-press.com/article/125941251/view |