Remote Moderator and Observer Experiences and Decision-making During Usability Testing of a Web-Based Empathy Training Portal: Content Analysis
BackgroundCOVID-19 restrictions severely curtailed empirical endeavors that involved in-person interaction, such as usability testing sessions for technology development. Researchers and developers found themselves using web-based moderation for usability testing. Skilled rem...
Main Authors: | , , , |
---|---|
Format: | Article |
Language: | English |
Published: |
JMIR Publications
2022-08-01
|
Series: | JMIR Formative Research |
Online Access: | https://formative.jmir.org/2022/8/e35319 |