Quality of Service As an Element Improving Customer Satisfaction Bank Mandiri Syariah Regional III Jakarta

This study connects service quality with customer satisfaction at Bank Mandiri Syariah Regional Operasional 3 Jakarta. The results of the study concluded that the service received by the customer was in accordance with his expectations even though it was still elements of the service that needed to...

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Bibliographic Details
Main Authors: Dickdick Sodikin, Abdul Muslim
Format: Article
Language:Indonesian
Published: Institut Ilmu Sosial dan Manajemen STIAMI 2021-03-01
Series:Majalah Ilmiah Bijak
Subjects:
Online Access:https://ojs.stiami.ac.id/index.php/bijak/article/view/908