Quality of Service As an Element Improving Customer Satisfaction Bank Mandiri Syariah Regional III Jakarta
This study connects service quality with customer satisfaction at Bank Mandiri Syariah Regional Operasional 3 Jakarta. The results of the study concluded that the service received by the customer was in accordance with his expectations even though it was still elements of the service that needed to...
Main Authors: | , |
---|---|
Format: | Article |
Language: | Indonesian |
Published: |
Institut Ilmu Sosial dan Manajemen STIAMI
2021-03-01
|
Series: | Majalah Ilmiah Bijak |
Subjects: | |
Online Access: | https://ojs.stiami.ac.id/index.php/bijak/article/view/908 |