Interaction between information systems and work in the brazilian banking sector

This article presents the results of a research to understand the conditions of interaction between work and three specific information systems (ISs) used in the Brazilian banking sector. We sought to understand how systems are redesigned in work practices, and how work is modified by the insertion...

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Bibliographic Details
Main Authors: Elaine Tavares, Hermano Roberto Thiry-Cherques
Format: Article
Language:English
Published: Fundação Getulio Vargas, Escola de Administração de Empresas de São Paulo 2011-01-01
Series:RAE: Revista de Administração de Empresas
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-75902011000100008&lng=en&nrm=iso