The Impact of COVID-19 on Consumer Behaviour and How Business Mitigates it: Indonesian Small to Medium Business Owners’ Perspective – An Explorative Study

This research paper aims to examine the impact of the COVID-19 pandemic on consumer behaviour and the strategic adjustment implemented by small to medium-size businesses. Consumer behaviour has been altered. It has made organizations react to survive. To understand emerging consumer behaviour, and h...

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Bibliographic Details
Main Authors: HARDIJANTO SAROSO, DIENA DWIDIENAWATI, DAVID TJAHJANA, DYAH GANDASARI, M FAISAL
Format: Article
Language:English
Published: Iran University of Science & Technology 2022-09-01
Series:International Journal of Industrial Engineering and Production Research
Subjects:
Online Access:http://ijiepr.iust.ac.ir/article-1-1480-en.pdf