UCTM—An Ambidextrous Service Innovation Framework—A Bottom-Up Approach to Combine Human- and Technology-Centered Service Design

UCTM—An Ambidextrous Service Innovation Framework—A Bottom-Up Approach to Combine Human- and Technology-Centered Service Design

Digital innovation is a key success factor for business enterprises and organizations concerned with public safety. Increasingly shorter technology cycles produce a stream of highly promising gadgets and smart devices and this innovative provision opens a gap between what is currently in use for the...

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Bibliographic Details
Main Authors: Wolfgang Vorraber, Dietmar Neubacher, Birgit Moesl, Julia Brugger, Sigmar Stadlmeier, Siegfried Voessner
Format: Article
Language:English
Published: MDPI AG 2019-04-01
Series:Systems
Subjects:
socio-technical systems
information systems
systems engineering
digital innovation
Online Access:https://www.mdpi.com/2079-8954/7/2/23

Internet

https://www.mdpi.com/2079-8954/7/2/23

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